Get In Touch With Us

We're here to help you with all your disability support needs. Reach out to us through any of our contact channels or fill out the form below.

Send Us a Message

Urgent Support Needed?

For emergency assistance outside business hours, call our 24/7 support line immediately.

Emergency: +61 451 115 196

Contact Information

Reach us through any of these channels. We're here to help.

Call Us

+61 451 115 196

Available Monday-Saturday: 8:00 AM - 3:00 PM

24/7 emergency support available

Call Now

Email Us

careandculinary@outlook.com

Send us an email with your questions or service inquiries.

We respond within 24 hours

Send Email

Visit Us

Gold Coast Office

8/90 Pohlman Street
Southport 4215
Gold Coast, Australia

By appointment only

View on Map
Business Hours

Monday - Saturday: 8:00 AM - 3:00 PM

Sunday: Emergency support only

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Our Location

Visit our Gold Coast office or get directions using the map below.

Getting Here

Parking: Street parking available on Pohlman Street

Public Transport: Bus stops within 5-minute walk

Accessibility: Wheelchair accessible entrance and facilities

Accessibility

Our office is fully wheelchair accessible with:

  • Ramp access at entrance
  • Accessible parking nearby
  • Wheelchair-friendly facilities
  • Assistance available upon request

Frequently Asked Questions

Find answers to common questions about contacting us and our services.

For urgent assistance, please call our 24/7 emergency support line at +61 451 115 196. This line is monitored around the clock for emergencies. For non-urgent inquiries, email us at careandculinary@outlook.com or use our contact form.

We strive to respond to all emails within 24 hours during business days (Monday-Saturday). If you haven't received a response within this timeframe, please check your spam folder or call us directly at +61 451 115 196.

Yes, we operate by appointment only to ensure we can give you our full attention and have the appropriate staff available. Please call us at +61 451 115 196 or use our appointment booking page to schedule a visit.

Please include your full name, contact information, the service you're interested in, any specific needs or requirements, and whether you're an NDIS participant. The more information you provide, the better we can assist you.

Absolutely. As an NDIS registered provider, we can assist with plan management, service agreements, and utilizing your NDIS funding for our services. Please mention in your inquiry that you'd like to discuss NDIS-related matters.